We have created an incredibly comprehensive suite of owner privileges that provide everything our Cadillac owners need and everything they deserve.

Premium Care Maintenance

The Cadillac Premium Care Maintenance program covers routine oil changes, tire rotations, certain air filter replacements and a thorough multipoint vehicle inspection for 4 years or 80,000 kilometres.1


The Cadillac 6-year or 110,000-kilometre2 Powertrain Component Limited Warranty offers more years and kilometres standard than BMW, Mercedes-Benz and Audi. In addition, our 4-year or 80,000-kilometre2 New Vehicle Limited Warranty covers most repairs on your vehicle, including parts and labour, to correct any concerns in materials or workmanship.

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Courtesy Transportation

This program provides alternative transportation and/or reimbursement of certain transportation expenses if your Cadillac requires warranty repairs for 6 years or 110,000 kilometres.3

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Roadside Assistance

Cadillac offers more years of standard Roadside Assistance than any leading luxury automaker, with services for 6 years or 110,000 kilometres3 — the same years and kilometres you’ll enjoy with our Powertrain Component Limited Warranty. This 24/7 program provides lock-out, towing and refuelling services and more.

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The OnStar®4 Directions & Connections Plan allows you to push one button to find the things and places you need. Get directions or a diagnostics check while you drive. Make calls with both hands on the wheel, and control your vehicle with the OnStar RemoteLink® mobile app.5 And, as always, get help immediately in a crash or an emergency. Your vehicle comes standard with one year of the OnStar Directions & Connections Plan (three years on ELR).

Emergency by OnStar

With Automatic Crash Response,6 in a crash, built-in sensors can automatically alert a specially trained OnStar Advisor who is immediately connected into your Cadillac to see if you need help sent to your exact location. Other OnStar emergency services include Injury Severity Prediction and First Assist, which ensure you quickly get the help you need when seconds matter most.

Security by OnStar

If you’ve reported your Cadillac stolen, OnStar can use GPS technology to help authorities quickly locate and recover it. An OnStar Advisor can further assist authorities by sending a remote signal to activate Stolen Vehicle Slowdown,®7 which can gradually slow the vehicle to a stop to aid in its recovery. Advisors can also enable a Remote Ignition Block,7 making it impossible to restart a stolen vehicle once it has been turned off.

Navigation by OnStar

Just push the blue OnStar button, and an Advisor can download turn-by-turn directions8 to your Cadillac. A voice will then call out every turn, or the directions will be sent to your navigation system, if equipped.

Connections by OnStar

Available OnStar Hands-Free Calling9 allows you to make and receive calls safely from your Cadillac. With the OnStar RemoteLink mobile app, you can access real-time information and control your vehicle from anywhere you have cellphone service. With a few simple steps, you can find a destination using the RemoteLink app and send directions right to your vehicle.

Available OnStar 4G LTE10with Wi-Fi® can help you stay better connected to the world around you. The content and connections you crave throughout your day have moved inside your Cadillac with a hotspot capable of supporting up to seven compatible mobile devices11 at once, along with a reliable 4G LTE connection — making it an easy way to access data on the go. You’ll also see an enhancement to current OnStar services, including shorter response times and faster service delivery. This is the most powerful OnStar ever, empowering you and your passengers to create a highly connected world inside your car.

Diagnostics by OnStar

With the most comprehensive vehicle diagnostics4 from OnStar, maintaining your Cadillac can be as simple as checking your email or your OnStar RemoteLink mobile app. Every month, you can receive an email with the status of key operating systems, or push your blue OnStar button for a real-time diagnostics check on demand.4

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