General Motors & Accessibility

At GM we're committed to giving people with disabilities an equal opportunity to provide feedback, and access any information they may need.

General Motors of Canada Company is committed to interacting, communicating with and providing goods and services to members of the public that are based on the full inclusion of all persons with disabilities. We recognize that people with disabilities may have different needs and we will in accordance with government guidelines, support identification, removal and prevention of barriers for persons with disabilities. General Motors of Canada Company can also provide accessible formats and communication supports where possible for persons with disabilities upon request. General Motors of Canada Limited is committed to providing these accessible formats and communication supports in a timely manner. To request an accessible format or communication support, please choose one of the feedback options below that best addresses your needs.

If you wish to view our multi-year Accessibility plan, please click here.

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If you wish to provide General Motors with feedback regarding the manner in which we provided goods or services to yourself or another individual, please choose one of the feedback options below that best addresses your needs. 

To contact us by phone:

Customer Care Centre:

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830 (TDD users)

To chat with a Customer Care Ambassador:

Click the Live Chat button located on the right hand menu.

To send us an email: Please click here.

To complete an online form: Please click here.

To contact us by mail, please address your correspondence as follows: 

General Motors of Canada Company

Mailcode: CA1 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7