- Roadside Assistance
- From anywhere in Canada or the United States, call us at:
After an accident has occurred, however serious, the parties involved are usually pretty dazed or shocked. That’s why we’ve provided you with a quick guide to help you be prepared for the unexpected.
Whether it’s a small fender-bender or a major accident, knowing in advance what to do after an accident can make the experience a little less frightening, and help you avoid making mistakes.
Be prepared for any emergency on the road
Always keep an emergency kit in the trunk of your vehicle. You can easily create a kit for your vehicle by filling a container with the following:
Immediately after a collision
OnStar ®to the rescue
Trust an OnStar Advisor to help guide you through the minutes after an accident. In the event that your air bags deploy, your vehicle automatically sends a signal to OnStar and an Advisor will attempt to contact you to see if you need assistance. OnStar can also contact a nearby emergency service provider with your location and request help. If you need roadside assistance, phone GM Roadside Assistance. You’ll find the number in your Owner’s Manual. Click here to learn more about OnStar services.
Giving out your information
You should give only the necessary and requested information to police and other parties involved in the accident. Do not spontaneously discuss your personal condition, mental frame of mind, or anything unrelated to the accident. If it’s possible, call your insurance company from the scene of the accident. They’ll walk you through the information they need.
If your vehicle cannot be driven, find out where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name and phone number.
Remove any valuables from your vehicle before it’s towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
And always remember, in the unlikely event of an accident - and as difficult as it may seem - it’s important that you always try to remain calm.
Visit your province’s Ministry of Transportation for more information on what to do after you’ve been in an accident.
A handy application for the iPhone®
iWrecked is an iPhone® application that keeps you prepared and organized by providing an interface to record all the information you need. Features include:
Click here to check it out.
Do you have questions about your ownership? Chat online with one of our Customer Care Ambassadors.Chat Now